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Pension in Sicht

Customer

Services

  • User interface
  • User Experience
  • Web Development

Awards

    • 1x Bronze

Der Übergang in die Pension ist eine der grössten Umbrüche im Leben - und doch erstaunlich schlecht begleitet. Finanzielle Fragen treffen auf persönliche Unsicherheit.

Mit dem Pensionierungskompass entsteht eine digitale Lösung, die beides zusammenbringt: Zahlen und Lebensrealität. Ein Kompass statt ein weiterer Rechner.

Jetzt Kompass ausrichten

Initial situation

Every year, hundreds of thousands of people in Switzerland face retirement. The questions are well known - but rarely answered comprehensively:

  • How will my everyday life change?
  • What gives me meaning and structure?
  • Is my money enough - and what does that mean for my life in concrete terms?

Existing services usually make a strict distinction between financial checks and life advice. What is missing is the bridge in between.

For the Vita Joint Foundation, one thing is clear: pension provision does not end with the figures. It begins where people seek guidance.

The idea: Change of perspective

Instead of building another tool, there is a change of perspective: pension provision is thought of as a life transition - not as a calculation task.

The Retirement Compass combines three levels:

  • Financial orientation
  • psychosocial issues
  • Personal, approachable mediation

The claim: a platform that not only optimizes, but also accompanies.

Solution

The Retirement Compass is a freely accessible web app - deliberately without registration and without data collection.

Users navigate through their own situation step by step:

  • Personal assessment: Where do I stand today?
  • Financial classification: Comprehensible analysis.
  • Concrete steps: What to do now?

Instead of abstract models, real voices create trust: Video interviews make experiences tangible.

The platform remains deliberately calm: clear language, intuitive navigation, no excessive demands.

The challenge: mastering complexity

The real difficulty lies not in the technique, but in the interaction:

  • Making financial knowledge understandable
  • Integrate personal topics respectfully
  • Building trust without collecting data

In addition, there is the depth of content: all content is curated and checked. The integrated chat only accesses these verified sources - no generic AI answers, no half-knowledge from the internet.

This is what we did

  • Conception of a holistic prevention experience.
  • Development of the web app as low-threshold access
  • Design of a clear, accessible user experience
  • Integration of a curated, dialog-based chat
  • Building a scalable platform with a focus on data protection

Result

The platform has generated an impressive response in a very short space of time:

  • 1.2 million sessions in 3 months
  • 4.9 million impressions on LinkedIn
  • 64'000 impressions on Meta

But more important than the scope is the effect: people gain clarity in a phase of uncertainty. They gain orientation, self-confidence and new scope for action.

Or in short: you know better how to proceed.

Outlook

The Retirement Compass is not a finished product, but a growing ecosystem. The next steps:

  • In-depth content: Continuous expansion of relevant subject areas.
  • Stronger integration with analog offerings
  • Expansion as part of a broader dialog strategy

The platform becomes the central entry point for a phase of life that deserves more attention.

Eine Person mit Brille und einem rot gestreiften Hemd steht in Baumpose auf einem Teppich neben Topfpflanzen in einem Innenraum.

Your topic is complex and needs to be simple for people? Then you should talk to Céline.