Experience Design, the
works.

Experiences that customers love - and help your business grow.

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Why customer experience counts

A strong user experience is the key to success.

We make your products more intuitive, more relevant - and more successful.

Your advantages

Higher conversion rates
Stronger customer loyalty
Fewer undesirable developments
Stronger brand

Customers⁵¹

Experience First - our attitude

Customer experience is not an add-on.

It is the driving force behind successful digital products - and we think about it right from the start.

UX audit
We check existing digital products for user-friendliness, barriers and optimization potential - quickly, precisely and pragmatically.
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Customer journey mapping
Together, we visualize the entire user journey - and find out where experiences inspire or break off.
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Digital branding
Your brand should also impress digitally at first glance. We develop brand presences that show attitude and are memorable.
UX design
We design interactions that simply work - and guide users intuitively through your product.
UI design
Visual design that creates orientation, builds trust and consistently conveys your brand.
Prototying & User Testing
Test ideas early on, obtain real user feedback and make better decisions - before expensive development work begins.
Design Sprint Facilitation
In five days, we develop and test solutions for real challenges together - fast, focused and hands-on.
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«smartive was definitely the right choice of partner. They immediately understood our product and our customers. That's why smartive always delivers convincing solutions.»

«Once again, the smartive team has supported us in a friendly, uncomplicated and efficient manner. The result not only pleases us, but also our customers. That makes it fun!»