Customer portal for spare parts and service

Customer

Awards

- 1x Silver
- 1x Bronze
- 2x Shortlist

Do you have a Spühl innerspring machine at home and need a spare part? Too bad. We have a platform for ordering spare parts for innerspring machines.

Spring core is a beautiful word with the meaning: a few kilometers from you as the crow flies, things are being made that you have never heard of. Thanks to Spühl's high-precision innerspring machines, wires are turned into springs for mattresses. The machines are sold all over the world from Wittenbach near Lake Constance. There they run day and night - until the need for spare parts arises.

Simply order spare parts

At some point, the wearing parts reach the end of their life and have to be reordered. This is where Spühl360 comes in. The service technician provides support during installation. You can book this directly in the customer portal. And if a part is not available, you can submit a request in the portal and get a quick response.

Simply suitable

Standard products are great for standardized problems. Do you sell T-shirts? Then Shopify is probably enough for you. But not for us. Because as you can see from the ERPs, PIMs and CRMs of this world, the cost of customizing standard products for complex processes is enormous. With an individual license-free solution, Spühl is therefore much cheaper in the long term.

Simply flexible

We don't sell software. We build it. Together with you. This allows us to adapt the customer portal perfectly to the needs of your customers - and those of your employees. And retain full flexibility: the product can be adapted to changing requirements over time and you retain the freedom - because the product is yours.

Simply more efficient

Manufacturing precision devices the size of a car requires complex processes. Sustainable digitalization and simplification of these processes therefore has a direct impact on business success. And when it comes to sustainable and efficient digitalization, you've come to the right professionals.